vancouver massage studio on dunbar

Frequently Asked Questions

  • Are you registered?
  • Yes, we are all Registered Massage Therapists. Current training is an intense, 3000 hour course. Registered status is only achieved after passing the standard provincial board exams. Continuing Education is a requirement to maintaining registered status. Registered therapists also have strict practice bylaws and guidelines and are subject to the Health Professions Act.
  • Will my extended health plan cover my massage? If so, how much?
  • Every plan is different, but the vast majority cover massage therapy. How much depends on each individuals plan. It may either be a specific amount per visit that they will cover, or a percentage of the fee. Most plans also have a yearly cap. It is best to contact your payroll or benefits personnel before making an appointment if you are concerned about reimbursement. We do not bill insurance companies directly, you will receive a receipt which you can submit to your insurance company.
  • Do I need a doctor’s referral?
  • You do not need to have a referral to see a Registered Massage Therapist. If you are being covered by your extended health care plan be sure to check your policy to see if a referral is needed in order to be reimbursed for the treatments.
  • Do you have a cancellation policy?
  • Our cancellation policy at Massage Therapy on dunbar is that we ask for at least 24 hours’ notice to cancel or reschedule your appointment time. Late cancellations and missed appointments are expected to be covered in full.
  • What type of massage do you do?
  • Therapeutic Massage for acute and chronic injuries or full body stress reduction. Each time you come in for a massage your therapist will design an individually tailored treatment to suit your body and your needs. Please let us know if you have any preference in deep tissue or lighter treatments. Our therapists always work with a pressure that is comfortable for you.
  • Is massage therapy safe in pregnancy?
  • Yes, massage therapy is safe in all stages of pregnancy, though techniques and positioning are modified. If you have a condition you think limits you from having massage, give us a call and discuss it with us, as you can often continue getting massage with most conditions, with modifications to the treatment.
  • Is Craniosacral Therapy covered the same as Massage Therapy?
  • Yes. While Craniosacral Therapy techniques may be incorporated into your massage, upon request CST may also be provided as a Craniosacral Therapy treatment session. Either way, Craniosacral Therapy provided by a RMT is a fully-covered and recognized massage therapy technique. More about Craniosacral Therapy...
  • What is the best way to book an appointment?
  • Call us! To make it easy for, you we always have our next appointment times available on our answering machine just leave your name, phone number and the appointment time that works best for you and we will return your call within 1 hour. We also check our emails regularly if that is you’re preferred way to contact us.
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